Opting Out of Auto Refill

An enrolled patient may choose to opt-out of the Auto Refill service at any time. This removes all their prescriptions from the service.

To opt a patent out of Auto Refill:

1. Search for and select the patient.
2. Select the Programs tab.
3. Select Enroll/Decline beside Auto Refill.
   
   The Auto Refill - Enrollment window appears.
4. Enter the following information:
   • From the Enrollment dropdown, select Declined.
   • From the Decline Reason dropdown, select the reason why the patient declined the service.
   • In the Employee ID# field, enter the employee ID# of the employee that enrolled the patient.

   

5. Select OK. The Auto Refill - Enrollment window closes to the Programs tab.
6. Select Save.